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Check the wiring, make sure the red wire is connected to reverse light ’+’, and black wire to ground.
If the wiring is right and well connected, please contact AUTO-VOX customer service team by email. It would be better if you wrote the order number(from Amazon/Ebay/Website) in your email, so that we can handle the problem much more quickly.

Follow the steps to check the problem out and solve it.
a) Make sure that the screen you are using supports NTSC. If not, you cannot use this product.
b) Check the wiring, make sure the red wire is connected to reverse light ‘+’, and black wire to ground. (Note: If your screen requires a trigger signal to use the camera, connect the RCA red signal trigger wire to the screen.)
If the problem persists, please contact AUTO-VOX customer service team by email. It would be better if you wrote the order number(from Amazon/Ebay/Website) in your email, so that we can handle the problem much more quickly.

First, make sure the car is not in reverse mode.  
Then, find out the image selection switch on the video cable. You can toggle between the mirror and the original image. Finally, when reversing, it shows a mirror image.

There might be a problem with the camera. Please contact AUTO-VOX customer service team by email. It would be better if you wrote the order number(from Amazon/Ebay/Website) in your email, so that we can handle the problem much more quickly.

If you have any questions,
please click here to contact us.